Welcome to concept14/16 , where your comfort and satisfaction are our top priorities. We understand that sometimes, despite our best efforts, circumstances may arise that necessitate a refund or return. We’re here to make that process as smooth and hassle-free as possible.
Any booking deposits made for our accommodations are non-refundable. However, we understand that plans can change, so please contact us as soon as possible if you need to modify your reservation.
In the event of a cancellation made within 14 days prior to your scheduled arrival, a full refund minus the booking deposit will be issued. Cancellations made after this period may be subject to a cancellation fee.
If you’ve booked additional services or amenities through cocept1416 and are dissatisfied with the quality or delivery, please contact us within 7 days of the service date for a refund or resolution.
If you have any questions about these Refund And Return Policy, You can contact us:
By email support : concept1416@gmail.com
By phone number: +972 54-470-1501
Your satisfaction is of utmost importance to us, and we’re committed to ensuring that your experience with Concept1416 exceeds your expectations.
Located in Tbilisi, our small boutique hotel offers three room categories and a luxurious penthouse suite
Copyright 2024 All Right Reserved by Concept 14 16. Made with love by Digi Grows LLC.