Refund Policy

Our Refund and return Policy

Welcome to concept14/16 , where your comfort and satisfaction are our top priorities. We understand that sometimes, despite our best efforts, circumstances may arise that necessitate a refund or return. We’re here to make that process as smooth and hassle-free as possible.

Refund Policy:

1. Booking Deposits:

Any booking deposits made for our accommodations are non-refundable. However, we understand that plans can change, so please contact us as soon as possible if you need to modify your reservation.

2. Cancellation Policy:

In the event of a cancellation made within 14 days prior to your scheduled arrival, a full refund minus the booking deposit will be issued. Cancellations made after this period may be subject to a cancellation fee.

3. Refunds for Services:

If you’ve booked additional services or amenities through cocept1416 and are dissatisfied with the quality or delivery, please contact us within 7 days of the service date for a refund or resolution.

Contact Us

If you have any questions about these Refund And Return Policy, You can contact us:

By email support :  concept1416@gmail.com

By phone number: +972 54-470-1501

Your satisfaction is of utmost importance to us, and we’re committed to ensuring that your experience with Concept1416 exceeds your expectations.

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